Window World of Buffalo in Depew, NY Closed now

Reviews about Window World of Buffalo

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  November 08, 2019, by Nicole Petroff
  Customer service and installers were great! They were understanding when i kept having to reschedule for a family medical emergency out of town. The installers were great, answered all questions, cleaned up after themselves. I had 21 windows replaced some energy effiecnt ones and some the ones they advertise most of the time. Do yourself a favor spend the extra money and get the energy efficient replacement windows. The ones they advertise that are so cheap let a lot of cold air in, during the winter, even after putting plastic and heavy curtains on. They are worse with drafts than the windows i had before. The sales person should have been more upfront about that. Wish i would have known how bad they were and gotten the better ones or kept my storms up if possible. Going to try to improve the drafts with more calking around the windows, weather stripping and insulation in the space where the old weights were to see if that helps.
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  September 07, 2019, by Julie A. Fallesen
  I was to have 5 windows installed yesterday along with sliding glass doors. When the install team came out yesterday, I was informed that my order was measured wrong by your sales guy!! So the install team couldn't install at all. I've been waiting on this order for months now. I also informed the Window World, that I am in the middle of an adoption and NEEDED the new windows installed by this week for my final adoption process to be passed! Since my old double hung windows slam down when opened. A safety hazard. After taking down all the curtains, rods and plastic on the windows. I now will not have this done for my final child adoption approval on a sibling group. I am disappointed and heart broken that you dropped the ball on this Window World! Now, 3 siblings are going to have to wait weeks longer for their forever home. As if these children haven't been through enough.